I had no idea which button I accidentally pressed when a
snowstorm blew across my television screen. Input, perhaps? Nope. Clicking on
it changed nothing. After 15 minutes of trying to restore the picture, I called
technical support. A very nice man assured me he would help. He even asked how
my day was going up until I found myself in this predicament. I assured him it
had been going just fine. Until. Now.
The man suggested I try this/try that. Turn off/turn on. Disconnect
this/reconnect that. Nothing worked. I shed the robe I wore over my pajamas. We
continued to work on the problem—him, giving directions in a soothing, patient
voice. Me, following his prompts, more agitated by the moment and finally
calling my husband to connect/disconnect, do this/do that.
Back and forth. We chatted for 15 minutes or so. I then did
something that lighted the modem box, and I knew we were onto something good.
This kind gentle man finally led me through steps that restored my television
picture—just in time for a movie I wanted to watch.
Isn’t that how it is with life? One split-second misstep may
take ages to correct. One misspoken word may take long conversations to undo. A
spouse irritates you, so you snap back. A child tries your patience, so you
yell. A coworker offends you or you offend a coworker. And like my television
experience, sometimes we’re not even sure what caused the storm.
Just as I need to be mindful of the buttons I press on the
remote, I need to be mindful of what I say. It’s easy to spill words all over
myself and others. But the cost of cleanup in time and hurt feelings can be as
costly as the cleanup following Hurricane Laura. Better to proceed with
caution.
“Set a guard over my mouth, Lord; keep watch over the door
of my lips” (Psalm 141:3 NIV).
Here’s my advice du jour:
Approach life with prayer: Prepare yourself for the
day by praying for God’s direction and His Hand on your life. If an awkward
situation looms, ask for wisdom. If you expect challenges from children,
spouses or coworkers, ask for a heart filled with love and discernment. Call
for God’s help on the spot as needed.
Accept responsibility: Develop a mindset that refuses
to allow irritation to rob you of kind responses. If you’ve already said or
done the wrong thing, ‘fess up. You meant well, but it didn’t turn out that
way. Apologize. Say you’re sorry. Push comes to shove when we fail to accept
responsibility for our words and actions. If you meant well, let your good
intentions be known and they will be appreciated.
Apply loving concern: Keep your cool. Calmly express
concern. Harsh language only muddies the waters. Like the soothing, friendly technical
support guy, offer assistance and suggest ways issues might be resolved. While
you may not see eye to eye, the other may hear your heart and accept your basic
motivation as sincere. If customer service people can be trained to respond to
all voices with patience, so can we as moms and dads, sons and daughters,
friends and colleagues.
Life’s muddles and puddles will do us and others good if we
use them as invitations to draw closer to God and to each other.
Photo by Andrea
Piacquadio from Pexels
No comments:
Post a Comment